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Fractional CPO/COO

Senior operational leadership without waiting six months for a permanent hire.

What this is

Sometimes you don’t need a consultant. You need a leader.

A CPO has left. A COO role is unfilled. You’re in the middle of a transformation and need someone who can both set direction and do the work: align teams, make decisions, manage stakeholders, and keep the business moving.

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As a fractional CPO/COO, I step into your leadership team with clear accountability for outcomes across product, and often operations, while you build or hire the permanent team.

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Examples of this kind of leadership in my career:

  • At MIXMOVE, I built the product organisation, then assumed interim CEO responsibilities for seven months during a leadership transition, maintaining operational continuity, and working directly with board and investors.

  • As Business Manager for Sage One, I held full P&L ownership of the online payroll & employee management business, taking it to profitability within three years.

  • At inet Logistics (later part of Alpega Group), I led the shift from bespoke customer development to a standardised SaaS product, putting in place the processes and governance needed for scale.

Typical use cases

  • Leadership gap: A key product or operations leader has left (or isn’t the right fit) and you can’t afford a vacuum.

  • Transformation: You’re moving from bespoke to SaaS, or from one‑product to multi‑product, and need an experienced hand to steer it.

  • Scale‑up: Growth has outpaced your current structures; you need to redesign how work flows across teams.​

What I take responsibility for

Depending on your needs and size, this can include:

  • Product strategy and roadmap ownership.

  • Portfolio management and investment choices.

  • Day‑to‑day leadership of product teams and, where needed, design and product marketing.

  • Defining and running cross‑functional processes between product, sales, marketing, and customer success.

  • Steering SaaS transitions and platform decisions with engineering leadership.

  • Input into hiring and building the permanent leadership bench.

 

If a COO‑shaped gap exists, scope can extend to broader business operations: org design, planning rhythms, metrics, and execution discipline.

How it works

  • Scope: We define which outcomes and responsibilities sit with me vs. existing leadership.

  • Time: Typically 1–3 days per week for 3–9 months (with flexibility based on phase).

  • Integration: I work as part of your leadership team, joining key cadences (LT meetings, board prep, etc.) and leading relevant teams directly.

  • Transition: Towards the end of the engagement, I help you hire or onboard the permanent leader and hand over cleanly.

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Outcomes you can expect

  • No leadership vacuum while still being thoughtful about permanent hires.

  • A clearer strategy and operating model for product and/or operations.

  • Measurably better alignment between product and commercial outcomes.

  • A permanent leader stepping into a more coherent, less chaotic environment.

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These outcomes are based on what I’ve delivered before, from taking Sage One to profitability with full P&L ownership, through leading portfolio and SaaS transformations at Alpega and inet, to holding interim CEO responsibility at MIXMOVE.

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